LAPRA 2017/18 Benefits Guide for Active Members

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LiveHealth Online: 24/7/365 Access to Health Care
Anthem Blue Cross Prudent Buyer PPO members have access to LiveHealth Online—a service that lets you see a
doctor without appointments or waiting rooms via two-way online video conferencing. It’s available for you when
you need it—24 hours a day, 365 days a year.
How much does it cost to use LiveHealth Online? LiveHealth Online is a part of your health plan. The cost of a
LiveHealth Online visit is the same or less than a primary care office visit. To find out how much your visit will cost, enter
your member ID on LiveHealth Online and the cost will be shown before you visit with a doctor.
Key features of LiveHealth Online include the following:
• You can use it at work, at home or on the go. You never
need an appointment.
• It’s fast. You can log in and talk to a doctor within a
few minutes.
• Doctors are available any time of the day or night, 365
days a year.
• It’s private and secure.
Get Started Using LiveHealth Online
To get started using LiveHealth Online, you’ll need to set up an account
and complete your profile. Follow these steps:
1. Go to and click on the “ Enroll ” button.
2. Answer a brief list of questions to create your profile and enter a secure
password. For health plan, select “Anthem Blue Cross (CA)” from the
drop down list.
3. Log in by clicking on the “Login” button. Once you’re logged in, you can schedule an appointment with a
provider or request a provider consultation right away.
If you have questions or need assistance setting up an account, call LiveHealth Online at 855-603-7985.
LiveHealth Online Mobile App
Download the free LiveHealth Online
mobile app to your web-enabled smart
phone. Search “LiveHealth Online” from
the App Store or on Google Play.
Healthy Lifestyles Wellness Program
Healthy Lifestyles is the name of LAPRA’s wellness program that’s free for active and retired members and their
adult dependents who are enrolled in a LAPRA medical plan. The Healthy Lifestyles program includes:
• A free gym membership at more than 9,000 Prime fitness centers
• An online Well-Being Assessment that gives you a snapshot of your current health with personalized
feedback based on your health risks
• Individualized support from a health coach
• Tailored action plans just for you
• Reward points that you earn and can redeem for fitness gear, kitchen gadgets and other merchandise
For more information or to sign up, visit or call Healthy Lifestyles at 855-817-0647.